Privacy Policy
Last Updated: 17.06.2025
This Privacy Policy (“Policy”) explains how ACIK LLC, operating under the brand X2Revenue (“X2Revenue,” “we,” “us,” or “our”), collects, uses, processes, and protects your personal data when you use our website, X2Revenue.com (“Website”). ACIK LLC is a company incorporated in the United Arab Emirates, registered in the Sharjah Media City Free Zone.
This Policy is issued in accordance with Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (the “UAE Data Protection Law”).
If you have any questions regarding this Policy or how we handle your personal data, you may contact us at sezer@x2revenue.com.
1. Scope and Applicability
This Policy applies to all personal data collected or processed by ACIK LLC through your interaction with the Website, including (but not limited to):
• Individuals who engage our services or book consultations;
• Users who interact with our marketing campaigns or complete online forms;
• Visitors who browse the Website or access any content linked from it.
2. Information We Collect
We collect various types of personal and non-personal information to provide, improve, and personalize our B2B sales consultancy services. The categories of data we collect include the following:
2a. Appointment Scheduling
When you schedule an appointment through our Website, we collect your name and email address. You may also choose to provide your phone number, although this is optional. In addition, we collect the selected date and time of the meeting, along with any custom notes or messages you may include as part of your booking.
2b. Advertising Interactions
If you interact with our online advertisements - such as through campaigns on Google, Meta, or other social media platforms - we may collect your name, phone number, email address, and general location. This information allows us to tailor our marketing communications and follow up based on your interest in our services.
2c. Voluntarily Provided Information
You may choose to provide us with additional personal information when you contact us directly. This could occur through email, website forms, or feedback submissions. The information you provide may include business-related details, your professional role, or specific consultation requirements relevant to your inquiry.
2d. Payment Information
When you make a payment for our services through a secure third-party payment system, we collect certain billing details such as your billing name, transaction ID, and other non-sensitive identifiers. We do not collect or store your credit card numbers. All sensitive payment information is handled directly and securely by our third-party payment processor in compliance with applicable data protection and financial security standards.
2e. Usage Data
We collect non-personal usage data to better understand how visitors interact with our Website. This includes information such as your IP address, browser type, device type, operating system, the pages you visit, and the amount of time you spend on the site. This data is collected through analytics tools, including Google Analytics and Facebook Pixel, and is used to improve the functionality and effectiveness of our Website.
2f. Cookies and Tracking Technologies
We use cookies, web beacons, and remarketing pixels (such as those provided by Google and Meta) to enhance your experience on our Website. These technologies help us analyze usage patterns, deliver targeted advertisements, and personalize content. For more information, please refer to Section 5 of this Policy.
2g. Third-Party Platform Interactions
When you interact with embedded features on our Website, such as LinkedIn or Instagram icons, those third-party platforms may collect metadata and usage data in accordance with their own privacy policies. We do not control how third parties collect or use such data, and we encourage you to review their privacy statements.
3. How We Use Your Information
We use the personal and non-personal information we collect to provide our B2B sales consultancy services, improve our digital platform, and fulfill our legal obligations. The specific purposes for which we use your information include the following:
3a. Service Delivery
We use your information to schedule and manage consultation appointments through our booking systems. This includes providing our consultancy services, sending reminders, and following up after the consultation to ensure service quality and client satisfaction.
3b. Communication
Your contact information is used to respond to your inquiries, confirm and update you about your consultation bookings, and share relevant information about our services that may be of interest to you.
3c. Website Improvement
We analyze website performance and visitor behavior using usage data to enhance the functionality, usability, and content of our Website. This helps us better understand our audience and continuously improve the user experience.
3d. Marketing and Advertising
We use your information to deliver tailored advertising and remarketing campaigns through platforms such as Google Ads and Meta (Facebook/Instagram). These efforts target users who have previously visited our Website or shown interest in our services, enabling us to present more relevant content and offers.
3e. Payment Processing
When you pay for our services, your information is used to process payments through secure, multi-currency payment systems. This includes verifying transactions, issuing confirmations, and maintaining records of completed payments. Sensitive financial data is handled exclusively by our third-party payment provider.
3f. Legal Compliance
We process personal data to comply with our legal obligations under UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data and applicable regulations of the Sharjah Media City Free Zone, including adherence to any notifiable data breach requirements.
Important Note: We do not sell, rent, lease, or otherwise distribute your personal information to unrelated third parties for their own marketing or commercial purposes.
4. Legal Basis for Processing
We process your personal data in accordance with the applicable laws of the United Arab Emirates, including Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data. The legal bases for our data processing activities include the following:
4a. Consent
We process your personal data when you have given clear and affirmative consent. This applies, for example, when you voluntarily submit your information through a contact form, schedule a consultation, or accept the use of cookies via our cookie banner.
4b. Contractual Necessity
We process your data when it is necessary to fulfill our contractual obligations. This includes using your information to schedule and provide consultation services that you have requested or agreed to receive.
4c. Legitimate Interests
We may process your information when it is necessary for the purposes of our legitimate business interests - such as improving our Website, understanding user behavior, or conducting targeted marketing - provided such interests do not override your fundamental rights and freedoms.
4d. Legal Obligations
We may also process your personal data to comply with legal and regulatory obligations under UAE data protection laws and the requirements of Sharjah Media City Free Zone authorities. This may include the obligation to maintain records, respond to lawful requests, or report notifiable data breaches where required.
5. Data Sharing and Disclosure
We may share your personal data with third parties under limited and lawful circumstances, strictly for the purposes of providing and improving our services, fulfilling contractual obligations, and complying with legal requirements. All data sharing is conducted under binding agreements that ensure your information is protected in accordance with applicable data protection laws.
5a. Third-Party Service Providers
We work with the following third-party service providers, who process data on our behalf for specific operational, marketing, and analytical purposes. Each provider is contractually obligated to handle your personal data securely and in compliance with applicable data protection laws:
• Calendly: Calendly is used to schedule and manage consultation appointments. It processes your name, email address, and phone number (if provided) solely for the purpose of booking meetings and sending calendar invitations.
• Stripe: Stripe provides secure multi-currency payment processing services. It processes billing details and transaction data in accordance with international security standards and applicable financial regulations.
• Telr: Telr is an alternative payment processing provider that supports multi-currency transactions. All payment-related data is processed directly and securely by Telr on behalf of ACIK LLC.
• Google: We use Google services such as Google Analytics to analyze Website traffic and user behavior. We also use Google Ads remarketing tools (e.g., remarketing pixels) to deliver targeted advertisements to users who have previously visited our Website or shown interest in our services.
• Meta (Facebook/Instagram): We use the Meta Pixel to collect information about your interactions with our website. This helps us measure the effectiveness of our advertising campaigns on Facebook and Instagram and enables us to deliver targeted advertisements based on your browsing behavior.
5b. Legal and Regulatory Authorities
We may disclose your personal data when required to do so by applicable laws or legal processes. This includes compliance with UAE Federal Decree-Law No. 45 of 2021, Sharjah Media City Free Zone regulations, court orders, regulatory investigations, or law enforcement requests.
5c. Business Transfers
In the event of a merger, acquisition, restructuring, or sale of some or all of ACIK LLC’s assets, your personal data may be transferred to the acquiring entity or successor organization. In such cases, your data will remain subject to protections consistent with this Privacy Policy.
We do not sell, rent, or share your personal data with unrelated third parties for purposes unrelated to our services, except as required by law or with your explicit consent.
6. Cookies and Tracking Technologies
We use cookies and tracking technologies on our Website to enhance user experience, analyze performance, and deliver relevant advertising. These technologies allow us to better understand how visitors interact with our Website and optimize our services accordingly.
6a. Current Use: Essential Cookies Only
Essential Cookies: At this time, we only use essential cookies. These are necessary for the basic operation of our Website and support features such as maintaining user sessions, enabling appointment booking, and ensuring security. Disabling these cookies may affect the proper functioning of key site features.
6b. Future Use of Analytics and Marketing Cookies
We plan to implement additional cookies in the future, including:
Analytics Cookies: These will help us understand how users navigate and interact with our Website. For example, services like Google Analytics will enable us to track metrics such as page views, time spent on site, and usage patterns. This data will be used solely to improve site performance and user experience.
Marketing Cookies: These cookies, including those used for Google Ads remarketing, will allow us to deliver personalized advertisements based on prior interactions with our Website. They help us reach relevant audiences on third-party platforms like Google Search and the Display Network.
6c. Managing Cookies
Currently, our cookie banner allows users to accept essential cookies upon visiting the Website.
In the future, users will be able to manage their cookie preferences directly via the banner when analytics and marketing cookies are introduced. In the meantime, most web browsers offer settings to disable or delete cookies manually through your browser settings.
Please note that disabling essential cookies may impair the functionality of important features, such as secure sessions or booking consultations.
7. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required under applicable laws of the United Arab Emirates. The specific retention periods may vary depending on the nature of the data:
• Consultation and related non-sensitive data like Deliverables is retained as part of our client relationship management and follow-up services, in accordance with our contractual obligations. Such data may be retained where necessary for business or legal purposes.
• Marketing data (such as contact details collected through lead forms or ad interactions) is retained until you withdraw your consent or request that your information be deleted.
• Website analytics data is retained in accordance with Google Analytics' default data retention settings, unless otherwise adjusted based on business needs.
You have the right to request the deletion of your personal data at any time by contacting us at sezer@x2revenue.com. We will respond to your request in accordance with applicable legal and regulatory requirements.
8. Data Protection and Security
We take the protection of your personal data seriously and implement appropriate technical and organizational measures to safeguard it from unauthorized access, loss, misuse, or disclosure. These measures include, but are not limited to:
• SSL encryption to protect data in transit between your browser and our Website
• Secure, vetted third-party platforms (such as payment processors and scheduling tools) for handling and storing personal data
• Role-based access controls, ensuring that only authorized personnel can access personal information based on their job responsibilities
While we make every reasonable effort to protect your data, no system can be guaranteed to be completely secure. In the unlikely event of a data breach, we will act promptly to investigate and contain the incident. Where required, we will notify affected individuals and the relevant regulatory authorities in accordance with Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data.
9. International Data Transfers
As part of providing our services, your personal data may be transferred to and processed in countries outside of the United Arab Emirates. These transfers may occur when we use third-party service providers and platforms (such as scheduling, payment processing, or analytics tools) that are located in or operate from jurisdictions outside the UAE.
We ensure that all international data transfers are conducted in accordance with applicable data protection laws, including:
• Implementing appropriate safeguards, such as contractual data protection clauses, to ensure an adequate level of protection for your personal data;
• Ensuring that third-party providers uphold equivalent data protection standards, whether through legal agreements, internal policies, or certifications;
• Complying with cross-border data transfer requirements imposed by UAE law and, where applicable, the data protection regulations of the jurisdiction in which the data subject resides.
By using our Website or services, you acknowledge and agree that your data may be transferred internationally under these controlled conditions.
10. Your Data Protection Rights
In accordance with UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data, you have the following rights regarding your personal data when interacting with our Website, booking services, or engaging with our marketing content:
• Right of Access: You have the right to request a copy of the personal data we hold about you.
• Right to Rectification: You may request the correction of any inaccurate or incomplete personal data.
• Right to Erasure: You may request the deletion of your personal data, subject to our legal and contractual obligations.
• Right to Object: You have the right to object to the processing of your data for direct marketing or automated profiling purposes.
• Right to Data Portability: You may request to receive your personal data in a structured, machine-readable format, and to have it transferred to another service provider where technically feasible.
• Right to Withdraw Consent: Where data processing is based on your consent, you have the right to withdraw that consent at any time without affecting the lawfulness of processing conducted prior to withdrawal.
You may exercise any of these rights by submitting a written request to sezer@x2revenue.com. We will respond to your request within 30 days, in accordance with applicable legal requirements.
11. Third-Party Links and Services
Our Website may contain links to, or integrate with, third-party platforms and services such as LinkedIn, Instagram, Calendly, Stripe, and Google. These third parties operate independently and have their own privacy policies and terms of use.
We are not responsible for the privacy practices, availability, or content of any third-party platforms. Your interaction with these services is entirely at your own risk, and we encourage you to review their respective privacy policies and terms before engaging with them.
12. Children’s Privacy
Our Website and services are intended exclusively for business professionals and are not directed at individuals under the age of 18. We do not knowingly collect, process, or store personal data from children.
If we become aware that a minor has submitted personal data to us, we will take appropriate steps to delete the information promptly and comply with applicable legal requirements. If you believe a child has provided personal data through our Website, please contact us immediately at sezer@x2revenue.com.
13. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, regulatory obligations, or new features of our Website (such as additional tools or marketing channels).
All updates will be posted on this page, along with a revised "Last Updated" date at the top of the Policy. Material changes will not apply retroactively to existing client relationships unless otherwise agreed in writing.
We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your personal data.
14. Data Breach
We take reasonable steps to protect personal data from unauthorized access, disclosure, alteration, or loss. In accordance with Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data, if a data breach occurs that may pose a risk to your rights or freedoms, we will notify, where required, inform affected individuals.
Notifications, when issued, will include general information about the nature of the breach and steps you can take to minimize any potential impact. We may also update our internal processes and third-party agreements to prevent future occurrences.
For questions or concerns related to data security, you may contact us at sezer@x2revenue.com.
15. Compliance with Laws
As a UAE-registered business, we are committed to complying with applicable data protection laws in the jurisdictions where we operate or offer services. This includes both domestic legal requirements and internationally recognized privacy principles where relevant.
We process personal data lawfully, fairly, and transparently, and take appropriate steps to respect individuals’ rights, manage cross-border data transfers securely, and implement safeguards for personal data handled through third-party services.
We periodically review our data practices and consult legal professionals to remain informed of changes in relevant regulations.
16. Governing Law
This Privacy Policy is governed by the laws of the United Arab Emirates, including the applicable regulations of Sharjah Media City Free Zone, insofar as they are consistent with UAE federal law and public policy.
If you have any concerns regarding the handling of your personal data, you are encouraged to contact us at sezer@x2revenue.com. We will make reasonable efforts to respond promptly, investigate the matter, and implement corrective measures where appropriate.
If the issue remains unresolved, we are open to informal resolution or mediation, where legally permissible in the UAE and mutually agreed upon by both parties.
Contact Us
For questions, concerns, or to exercise your rights, please contact:
ACIK LLC
Email: sezer@x2revenue.com