Welcome to X2Revenue.com, operated by ACIK LLC (“X2Revenue,” “we,” “us,” or “our”), a UAE-based limited liability company registered in the Sharjah Media City Free Zone. These Terms and Conditions (“Terms”) govern your use of our website and the services we offer.

By accessing or using our website or services, you agree to comply with and be bound by these Terms. If you do not agree to these Terms in full, please do not use the website or access our services.

X2Revenue is a B2B sales consultancy based in the UAE. We help businesses and their founders optimize their sales processes and simplify the complexities of B2B sales through expert guidance and our proprietary 10-Step Sales System.

To use our services, you must:

• Be at least eighteen (18) years old and legally capable of entering into binding contracts.

• Represent a legitimate business entity engaging our services as a client.

• Not be located in any country subject to UAE restrictions.

• Be proficient in the English language to ensure clear communication and understanding of our services and terms.

We reserve the right to refuse service or suspend access to our services if you do not meet these eligibility requirements.

X2Revenue provides the following three services:

Sales Consulting: This is a focused consulting session delivered through scheduled meetings, where we review your current sales process and walk you through our 10-step sales system. You will gain a solid understanding of B2B sales fundamentals and leave with valuable insights. After the session, we provide a detailed PDF summary of the system to support you in making informed adjustments on your own. This service is ideal for founders seeking expert sales knowledge and a proven blueprint to strengthen their sales approach independently.

"Do-It-With-You" Program: This program includes everything offered in the Sales Consulting service but goes further with a collaborative, hands-on approach. We work closely with you - or a key team member - to move through each step of the 10-step sales system together, making real-time revisions to your current process. In addition to an in-depth audit and personalized adjustments, we help you develop tailored sales scripts, plan strategically, analyze team performance, either train your sales representatives or guide you on hiring top sales talent, and recommend relevant third-party tools. It’s a high-commitment, two-way engagement offered as a one-time flat fee, designed to help you structure your sales process with the support of a professional.

Aftercare Support: Available exclusively to clients of the “Do-It-With-You” Program. This service includes ongoing follow-up sessions, ongoing performance reviews, and continued strategic guidance and support on a monthly retainer basis to ensure long-term success.

All service fees must be paid in full prior to the commencement of services. Payments made are non-refundable, except in limited circumstances as described below. Clients may choose from the available service options and will receive payment instructions directly from X2Revenue. Payments must be made via approved third-party payment providers (such as Stripe or Telr) or through direct bank transfer.

All prices are listed in USD by default but may be settled in EUR, AED, or other currencies upon mutual agreement. Clients are responsible for any associated currency conversion, which depends on the payment provider’s exchange rate at the time of the transaction, as well as any international transaction or bank fees. Additionally, UAE VAT at 5% will be invoiced if applicable. All such fees are the sole responsibility of the client.

In the rare event that X2Revenue is unable to attend a scheduled session or deliver services as agreed, the parties will attempt to reschedule the session at a mutually convenient time. If no suitable alternative can be arranged within sixty (60) days of the original payment date, the client may be eligible for a refund for services not yet rendered. No refund will be issued for any services that have already been delivered.

Any refund to which the client is entitled will be determined by mutual agreement and processed within fourteen (14) days through the original payment method or a mutually agreed alternative.

Clients who pay for Aftercare Support may cancel the service at any time by providing written notice before the start of the next billing cycle. However, no refunds will be issued for partial or unused time within a billing period that is already underway.

X2Revenue shall provide its services to the highest professional standards. However, X2Revenue makes no warranties, express or implied, regarding the achievement of any specific business outcomes, including but not limited to revenue growth, lead generation, sales conversion metrics, or appointments booked. The Client acknowledges that such outcomes are influenced by a variety of external factors beyond X2Revenue’s control.

By engaging X2Revenue’s services, you agree to provide accurate, complete, and up-to-date information regarding your business’s sales activities, including but not limited to your objectives, challenges, and performance metrics. You are expected to participate actively in scheduled sessions and grant timely access to any relevant sales-related data or materials as needed for effective collaboration. If you are unable to attend a session, you must provide advance notice to reschedule; all services must be utilized within sixty (60) calendar days of purchase unless otherwise agreed in writing, and any missed or unused sessions may be forfeited without refund. For collaborative services, you must ensure that either the business founder or an authorized representative (such as an employee) is present during required meetings. The proprietary 10-Step Sales System provided by X2Revenue is for your internal business use only and may not be resold, distributed externally, or used for any competitive purpose. You are also responsible for ensuring that any employees or representatives participating in sessions or accessing X2Revenue’s deliverables adhere fully to these Terms.

X2Revenue may require temporary access to sales-related information, including but not limited to CRM systems, outreach methods, email and call scripts, campaign performance data, and sales metrics, solely for the purpose of analyzing, advising on, and optimizing the client’s sales operations. X2Revenue does not store any sensitive sales-related information received from the client on its devices or elsewhere. Only the deliverables specifically created by X2Revenue for the client in connection with the services provided may be retained, subject to the confidentiality obligations outlined in these Terms. Clients are granted access to X2Revenue’s proprietary 10-Step Sales System strictly for internal business use. This system remains the exclusive property of X2Revenue and may not be copied, shared, distributed, or used for any external or commercial purpose without prior written consent. Any breach of this provision may result in immediate termination of services and legal remedies. Both parties agree to maintain the confidentiality of all proprietary, sensitive, or non-public information exchanged during the course of the engagement and to use such information solely for the purpose of fulfilling the intended services. Upon completion or termination of services, X2Revenue shall delete or return all sensitive client-supplied data upon written request and shall not retain any copies of such data; this does not apply to deliverables created by X2Revenue. Both parties further agree to handle all confidential information in accordance with applicable data protection laws, including UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data and any other relevant regulations.

X2Revenue does not provide legal, tax, regulatory, or financial advice. All Services and Deliverables are for informational purposes only. Client is solely responsible for ensuring all business activities comply with applicable laws, including but not limited to privacy, data protection, electronic communications, and anti-spam statutes such as the CAN-SPAM Act (U.S.), GDPR (EU), UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data, or other local and international legislation.

The Client is strongly advised to consult qualified legal counsel before engaging in any B2B sales activity. X2Revenue expressly disclaims all liability arising from the Client’s failure to comply with applicable laws or to obtain appropriate legal or regulatory advice. Nothing in this Agreement, in any Deliverables, or in any meeting sessions shall be construed as the provision of legal, regulatory, or compliance advice.

The proprietary 10-Step Sales System, developed by us and delivered under the X2Revenue brand, remains the exclusive intellectual property of X2Revenue. This system is protected by copyright laws in the United Arab Emirates as well as applicable international treaties. By engaging our services, you acknowledge that no ownership rights to the 10-Step Sales System are transferred to you. We grant you a limited, non-exclusive, non-transferable, and revocable license to use the system solely for your internal business purposes. You may not reproduce, distribute, modify, create derivative works from, sublicense, sell, or otherwise transfer the system, nor may you use it in any way that competes with X2Revenue’s business, without our prior written consent. Failure to comply with these could lead to legal remedies, including claims for damages or injunctive relief.

9. Limitation of Liability

X2Revenue’s total liability shall not exceed the total fees paid by the Client for the specific service giving rise to the claim. X2Revenue shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits or business opportunities, even if advised of the possibility of such damages. X2Revenue shall not be liable for any issues arising from third-party tools recommended during the provision of services. Any claim arising out of or relating to this must be brought within six (6) months from the date the cause of action arose; otherwise, such claim is permanently barred. This limitation applies to the fullest extent permitted under applicable UAE laws, including the regulations of Sharjah Media City Free Zone. Nothing in this clause limits liability for gross negligence, fraud, or willful misconduct. Client agrees to indemnify and hold harmless X2Revenue and its affiliates from any claim, liability, loss, or expense (including legal fees) arising from the Client’s misuse of Deliverables, violation of applicable laws, or use of third-party tools suggested by X2Revenue.

Any third-party tool recommendations provided by X2Revenue in relation to the “Do-It-With-You Program” service are for informational purposes only and do not constitute an endorsement or guarantee. X2Revenue is not liable for any issues arising from the use, purchase, cost, functionality, performance, or outcomes associated with such tools. The Client assumes full responsibility for the purchase, use, results, and consequences of any third-party tools.

X2Revenue may request a testimonial from the Client following completion of the Services. Any testimonial shall not be published without the Client’s prior written approval. Upon approval, X2Revenue may use the testimonial, including the Client’s name and/or logo, for promotional purposes such as websites, case studies, marketing materials, social media posts, or online advertisements. The Client may revoke consent for future use at any time by providing written notice via email or text message; however, such revocation shall not apply retroactively to materials already published or distributed with prior consent.

These Terms and Conditions shall be governed by and construed in accordance with the regulations of the Sharjah Media City Free Zone and the applicable federal laws of the United Arab Emirates, including UAE commercial law, which incorporates Sharia principles where applicable. Any dispute arising out of or in connection with the use of this website or the services offered by X2Revenue shall first be subject to informal resolution within thirty (30) days via written communication sent to sezer@x2revenue.com. If the matter remains unresolved, the parties agree to initiate virtual mediation within sixty (60) days through a UAE-based mediation provider. Should the dispute still not be resolved, it shall be finally settled through binding arbitration in Sharjah, under the rules of the Sharjah International Commercial Arbitration Centre (Tahkeem), within ninety (90) days. If any issue remains unresolved after arbitration, it shall fall under the exclusive jurisdiction of the Courts of Sharjah. Nothing in this term shall be interpreted to override any mandatory legal protections or laws applicable to the Client under relevant legal frameworks; however, such provisions shall not invalidate the designation of Sharjah Media City Free Zone regulations and UAE federal law as the governing law, nor the exclusive jurisdiction of Sharjah for dispute resolution purposes.

For questions, concerns, or to exercise your rights, please contact:

ACIK LLC

Email: sezer@x2revenue.com